Privacy Policy
  1. About This Privacy Policy
    This privacy policy explains how the personal information collected when you use this web site, including all of its features and content (the “Service”) will be used by the LexisNexis company that owns or administers the Service (“LexisNexis”, “our”, “we” or “us”). This privacy policy may be supplemented by additional privacy terms or notices set forth on certain areas of the Service. You should review this privacy policy and our related Terms of Use. By accessing our websites and using our services, you agree to this privacy policy.
  2. Collection of Information
    The Service collects information from you in two ways: directly from your input and automatically from your use.
    1. Information you provide
      The types of personal information that the Service collects directly from you depends on how you interact with the Service and may include:
      • • Contact details, such as your name, email address, postal address, fax, and phone number;
      • • Usernames and passwords;
      • • Comments, feedback and other information you submit to the Service; and
      If you provide us with any personal information relating to other people in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.
      The Service may also collect other information directly from you, including but not limited to gender, year of birth, languages spoken, group practice affiliations, hospital affiliations, payer affiliations, network participation, office hours and whether or not your practice is accepting new patients. Information such as your educational and professional background and your interests and communication preferences may also be collected.
    2. Information Collected Automatically
      The Service also automatically collects, through its servers and the use of cookies and similar technologies, information that tells us how you use the Service and may include:
      • • Internet Protocol ("IP") address used to connect your computer to the Internet;
      • • Computer, device and connection information, such as browser type and version, operating system, mobile platform and unique device identifier (“UDID”) and other technical identifiers;
      • • Uniform Resource Locator ("URL") click stream data, including date and time stamp, referring and exit URLs, search terms you used and pages you visited or searched for on the Service; and
      • • For location-aware Services, the region, city or town where your device is located in order to provide you with more relevant content for where you are in the world.
      We may use and disclose information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, anonymous usage data and aggregated information, for any purpose, except where we are restricted by law. If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
      You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service.
  3. Use of Your Information
    We may use your personal information to:
    • • Process and fulfill a transaction or order;
    • • Provide technical, product and other support and to help keep the Service working, safe and secure;
    • • Respond to your requests, inquiries, comments and concerns;
    • • Provide, evaluate and improve the Service, and our other products and services and to develop new products, services and benefits;
    • • Offer you customized content and individualized personalization of the Service to make it more relevant to your interests and needs;
    • • Notify you about changes or updates to the Service and our other products and services;
    • • Provide you with special offers and information about the Service as well as other products, events and services of ours, our affiliates, and non-affiliated third parties;
    • • Invite you to participate in surveys;
    • • Identify usage trends and for data analysis, including for purposes of research, audit, reporting and paying royalties and license fees to third-party providers, such as authors and other copyright holders and content distributors, and determining the effectiveness of our promotional campaigns, or in other ways to which you have expressly agreed in a customer agreement; and
    • • Comply with our legal obligations, resolve disputes, and enforce our agreements.
    We may also match or combine the personal information that you provide with information that we obtain from other sources or that is already in our records, whether collected online or offline or by predecessor or affiliated group companies, for the purposes described above.
  4. Communications with You
    By creating an account in connection with the Service, you agree that we may contact you at any landline or mobile telephone number, fax number, or email address that we have associated with your account.
  5. Disclosure of Your Information
    We may share your personal information with:
    • • Our affiliates, trading names and divisions within the LexisNexis group of companies worldwide, certain RELX Group companies that provide technology, customer service and other shared services functions; and
    • • Our service providers, suppliers, agents and representatives, including but not limited to, editors, payment processors, customer support, email service providers, IT service providers, mailing houses and shipping agents;
    • • To process the information for us based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
    We also may share your personal information with sponsors, joint venture partners and other non-affiliated third parties, including entities for which we are acting as an agent, licensee, application host or publisher, that wish to send you information about their products and services that may be of interest to you. However, we will not share your email address with such third parties.
    We also may disclose your personal information:
    • • To (i) respond to or comply with any law, regulation, subpoena, court order or other legal obligation; (ii) detect, investigate and help prevent security threats, fraud or other malicious activity; (iii) enforce and protect our rights and properties; or (iv) protect the rights, property or safety of our users, employees and others;
    • • If LexisNexis, the Service or a related asset or line of business is acquired by, transferred to or merged with another company; and
    • • To enforce our privacy policy, Terms of Use or to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
    In addition to the disclosures identified above, if you are a clinician, the practice and personal information provided about you through the Service may be incorporated into healthcare clinician databases or directories maintained by LexisNexis.

    The following notice supplements our privacy policy for residents of the State of California:

    In addition, if you are a California resident, under the California Consumer Privacy Act of 2018 as amended (“CCPA”), you may request that we disclose to you the following information covering the 12 months preceding your request: (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the business or commercial purpose for collecting, selling or sharing personal information about you; (iii) the categories of personal information about you that we sold or shared and the categories of third parties to whom we sold or shared such information; and (iv) the categories of personal information about you that we otherwise disclosed, and the categories of third parties to whom we disclosed such personal information. You may request to correct inaccuracies in your personal information. You may request to receive a copy of your personal information, including specific pieces of personal information, including, where applicable, to obtain a copy of your personal information in a portable, readily usable format. You may request that we delete personal information collected from you, subject to certain exceptions. You may request to “opt-out” of your personal information being sold to certain third parties. This right may be exercised by submitting Do Not Sell or Share My Personal Information request.

  6. Children’s Privacy
    We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.
  7. Your Choices and Communications Preferences
    You can manage your communications preferences by using the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive. We reserve the right to notify you of changes or updates to the Service whenever necessary.
  8. Access to and Accuracy of Your Information
    The Service may allow registered users to directly access the account information they provided and make corrections or updates to that information upon login at any time. The accuracy of such information is solely the responsibility of the user.
    You may also request access to and correction of other personal information about you that you have directly provided to us through the Service. To protect your privacy and security, we may require you to verify your identity.
  9. Data Security
    We use a variety of administrative, physical and technical security measures intended to safeguard your personal information.
  10. Cross-Border Transfer
    Your personal information may be transferred to, accessed from and stored in servers and facilities located in your region or another country. We take steps intended to ensure that the information continues to be protected wherever it is located.
  11. No guarantee
    Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contact” section below. We also ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
  12. Linking to other Internet sites
    This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
  13. Changes
    We may change this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
  14. Contact
    If you have any questions, comments or requests regarding this privacy policy or our processing of your information, please contact:
    Privacy Manager
    LexisNexis Risk Solutions
    1000 Alderman Drive
    Alpharetta, GA 30005
    Last updated: October 5, 2023
    Copyright © 2023 LexisNexis Risk Solutions.